Free Assessment For Your Business

Your only risk is time. Take our 5-minute FREE Sales Health Assessment to see what your company needs to differentiate you from the rest.

Buyerlytics® Snapshot is a high-level analysis of your current sales programs against proven benchmarks found in some of the world's top brands.

Below you will find questions to our Snapshot Summary. Please see below items that you currently have in place to receive your FREE results. Once completed, your business will meet with Infinity's team to review and analyze.

Strategy & Design

Go-to-Market Plan



Sales Cadence



Customer Base Compared Against Target Market



Talent Strategy

Hiring Sales Assessment Tool



Commission Potential



Training and Development



Data | Technology | Compliance

Compliance Policy



Real Time Reporting



CRM Forecasting



Sales Execution

Documented Sales Process



Sales Culture



Sales Team Support Structure




Our solutions are customized to fit the specific needs of your business and are adjustable as your business grows or your objectives change.

Our experience spans the entire customer lifecycle including: Sales Lead Generation Account Management Customer Service Customer Retention, Loyalty & Win-back Appointment Setting/Scheduling Data Entry, Back Office.

We take a highly-consultative approach using our Buyerlytics® methodology to gain insights of your current state and future goals. We will listen to your needs and collaborate on the best possible solutions.

NADA Retention Case Study

Challenges

A well-known provider of vehicle history reports was suffering from high customer churn due to competitive brand recognition.

The client had lost hundreds of thousands in recurring revenue and was continuing to lose $25,000 of monthly recurring revenue to cancels.

98% of automotive dealers in their addressable market have a vehicle history reportsolution, resulting in a highly competitive and high churn environment.

Solutions

Launched a retention team to assist customers with onboarding and promoting the initial use of the service.

Pricing strategy was updated and paired with a 30-day free trial + opt-out option, which increased buyer confidence versus the competition.

Cadences and talk tracks were created for Infinitys retention team, ensuring customer value optimization and free-trial conversion.

Results

Infinity increased the client retention rate from 62% to 92% over 10 months.

Retained annualized revenue was $2,000,000. Averaged an 80% retention rate over a 10+ year period.

Program growth resulted in millions of dollars in incremental revenue over a 10+ year relationship.

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