New Location Adds Outsourced Sales Capacity to Automotive, Digital, Other Industries.

This month, Infinity began operations in a new facility in the Detroit metro area. The facility will initially add 50+person capacity to Infinity with an additional 100+ capacity increase planned by the end of 2018. This location will focus on serving business-to-business clients.

“While this location will service a variety of businesses, it is a strategic location for reaching the automotive industry, which has been a key industry for Infinity since the company was founded,” says Infinity President Jay Davey.

The new facility in Southfield, Michigan, has multiple training and coaching spaces, as well as enhanced video conferencing capabilities. Sales programs at the facility will focus on high-value products with one to four month consultative sales cycles.

With the addition of the Southfield office, Infinity has three US locations with 500+ account executives supporting dozens of products for the automotive, software, digital services, and financial services industries. Infinity campaigns touch the entire customer life cycle and include customer acquisition, retention, and account management services.

ABOUT INFINITY

Infinity is an award-winning sales and service agency that partners with companies to Get Customers and Keep Customers. We implement our proprietary Buyerlytics® methodology to take programs beyond current revenue targets and achieve a New 100% goal.

New Opportunity to Achieve 10X Growth with Sales and Marketing Alignment

Infinity, Inc., partnered with Innovaxis to provide Buyerlytics Plus: a new way for business-to-business (B2B) technology and service companies in the midwest to achieve 10X sales growth by aligning sales and marketing.

Infinity, Inc., to Increase staff by 33% this Fall

Infinity, Inc., the sales agency that partners with America’s most-admired brands to Get Customers and Keep Customers, is experiencing rapid growth. This fall, the company is hiring more than 25 full-time and part-time sales and retention professionals at its Cedar Rapids headquarters and adding more than 100 jobs in its Metro-Detroit offices.

This growth comes on the heels of the company rebranding in 2016, in which Infinity transformed into a data-driven sales agency.

“We see this growth as confirmation from the market—the old contact center model is dead. Our clients are looking for a more professional sales solution, and that’s what we’ve been able to offer since our rebranding,” says Infinity CEO Thomas Leidigh.

The new professional sales solution is Buyerlytics®, Infinity’s proprietary methodology that helps clients achieve a higher revenue target. Since launching this new methodology for inside sales and retention, the industry has acknowledged Buyerlytics® as revolutionary, awarding Infinity with 2017 Sales Provider of the Year (Stevie® Awards) and 2017 Innovator of the Year (American Association for Inside Sales Professionals). It was also successful implementation of Buyerlytics® that has led to recent expansions and the current hiring need.

“This is the largest hiring initiative we’ve experienced in our Michigan location since opening up in this market five years ago, and we expect it to continue into 2018,” says Jay Davey, President of Infinity.

Infinity was founded in 1996 as Infinity Contact, a direct marketing company serving the automotive industry. In 2000, Infinity Contact expanded to include business-to-business telemarketing services that focused on selling products to small and medium sized businesses in the automotive, financial, digital, and software industries. In 2015, the organization underwent a rebranding, and emerged in 2016 as Infinity, a professional inside sales agency. Key to the rebranding were a rejuvenation of company culture focusing on energy, excellence, and execution and implementing our proprietary revenue system, Buyerlytics®. Today, Infinity has locations in Cedar Rapids, Iowa, and Farmington Hills, Michigan. Thomas Leidigh, CEO, has owned and led the company throughout its history.

Infinity Announces Jay Davey as President

On June 16, Jay Davey was promoted to President of Infinity, Inc. The promotion follows more than four years of tenure at Infinity, serving as Vice President of Sales and then Chief Revenue Officer.

“Jay’s contributions to Infinity have been tremendous and included: client growth, management development, client revenue achievement, strategic planning and culture,” said Tom Leidigh, CEO and Founder of Infinity. “The promotion is well deserved.”

As President, Davey will ensure alignment and integration between all revenue and support related functions within Infinity.

“Since rebranding in 2016, Infinity has made great strides in bringing the Buyerlytics® brand to the market and executing on this revenue system for clients. I look forward to further expanding our success as our company continues to grow,” said Davey, President of Infinity.

Davey previously had 18 years of sales and management experience working with Fortune 500 companies. Jay Davey earned a BS from Michigan State University in Journalism.

About Infinity

Infinity is an award-winning inside sales agency and consulting firm with 20+ years of experience helping B2B companies maximize sales and drive revenue. Infinity implements our proprietary Buyerlytics® revenue system to go beyond current sales targets and achieve a New 100% sales goal.

 

Infinity Helps Vistage Colorado Executive Summit Take Sales Teams to a New 100%

 

Meeting sales quotas is difficult – taking a sales team to a New 100% is an even greater challenge. At the Vistage Executive Summit in Denver, Colorado, almost 70 Vistage members attended Infinity’s CEO Tom Leidigh’s lunchtime workshop to get tips on how to do it.

“You have an opportunity to transform your sales team into a revenue system,” Leidigh told the audience. 

Today, companies need an integrated system that addresses all of the key components that lead to superior sales growth. By integrating strategy, talent, analytics, sales, and marketing together can a company build a revenue system.

Leidigh compared the multi-functional integration to a self-driving car. These new vehicles require many different types of systems to work: GPS, sensing, computing, and mechanical components.

“If you don’t have an integrated system for sales, you might as well be working with a world atlas,” he said.

To help clients achieve a New 100% sales target, Infinity developed the Buyerlytics® revenue system. Buyerlytics® helps clients quickly integrate the components that drive revenue, including strategy & design, data & analytics, human talent, sales execution, and marketing integration.

Since formally launching the Buyerlytics® methodology in 2016, Infinity’s clients have seen tremendous results. One Infinity sales team broke a client’s global sales record; another team delivered 420% return on investment for another client. All clients have seen a 300% ROI and 100%+ revenue increases.

ABOUT INFINITY

Infinity is an award-winning sales agency and consulting firm that helps b2b companies maximize sales and drive revenue. Infinity implements our proprietary Buyerlytics® revenue system to go beyond current sales targets and achieve a New 100% sales goal.

Buyerlytics Snapshot

Innovator and Influencer of the Year

How Infinity Became the Recognized Inside Sales Leader

On April 20, the American Association of Inside Sales Professionals named Infinity Innovator of the Year and one of the Top 25 Influencers of the Year.

During the award presentation, AA-ISP Founder and Chair Bob Perkins quoted a third-party that nominated Infinity for the awards, saying that Infinity is “a visionary leader” in inside sales.

“Being recognized by the AA-ISP is an honor,” says Infinity CEO Tom Leidigh. “Infinity underwent a big transformation, and recognition like this is further testament that we’re ahead in our industry.”

Innovator of the Year

Tom Leidigh accepting his award as the Sales Innovator of the Year

Infinity’s transformation began the company rebranded from a commoditized call center and emerged as a sales agency and consulting firm. Today, Infinity helps clients achieve a New 100% sales quota by implementing Buyerlytics®, Infinity’s proprietary revenue system.

Buyerlytics® integrates all of the components that lead to superior sales: strategy and design, human talent, data and analytics, and sales execution. Infinity applies the Buyerlytics® methodology to improve sales for clients who outsource sales programs to Infinity or seek to improve existing, internal teams.

As a result of the Buyerlytics® revenue system, Infinity sales teams broke one client’s global sales records and delivered 420% return on investment for another client. All clients have experienced 300% ROI and 100%+ revenue increases.

It’s this comprehensive approach to inside sales that led to Infinity’s multiple recognitions at the 2017 AA-ISP Leadership Summit.

“It is an honor to recognize Infinity as this year’s recipient of Innovator of the Year and Infinity CEO Tom Leidigh as TOP 25 Most Influential Inside Sales Professionals,” stated Perkins.  “We applaud Infinity and thank them for their service to our growing profession and community of inside sales representatives, leaders, and solution providers.”

AA-ISP Inside Sales Award AA-ISP Top 25 Professionals

ABOUT INFINITY

Infinity was founded in 1996 as Infinity Contact, a direct marketing company serving the automotive industry. In 2000, Infinity Contact expanded to include business-to-business telemarketing services that focused on selling products to small and medium sized businesses in the automotive, financial, digital, and software industries. In 2015, the organization underwent a rebranding, and emerged in 2016 as Infinity, a professional sales agency. Key to the rebranding were a rejuvenation of company culture and implementing the proprietary revenue system, Buyerlytics®. Today, Infinity has locations in Cedar Rapids, Iowa, and Farmington Hills, Michigan. Thomas R. Leidigh has owned and led the company throughout its history.

ABOUT AA-ISP

The AA-ISP, the global Inside Sales association and our industry’s most trusted and respected resource for everything Inside Sales, is dedicated exclusively to advancing the profession of Inside Sales. The association engages in research studies, organizational benchmarking, and leadership roundtables to better understand and analyze the trends, challenges, and key components of the growth and development of the Inside Sales industry. Our mission is to help Inside Sales representatives and leaders to leverage our information and resources through published content, local community Chapters, global conferences, career development, and an Inside Sales Accreditation program.

Infinity Presents at the AA-ISP Leadership Summit Chicago April 18th-20th

CEO Thomas R. Leidigh Shares Strategizes on Revolutionizing Sales for Growth

Infinity CEO Tom Leidigh will present on how to revolutionize sales growth at the 9th annual American Association for Inside Sales Professionals (AA-ISP) Leadership Summit at the Sheraton Grand in Chicago, IL. The Summit features 70 sales experts plus breakout sessions for hands-on learning.

“Radical sales transformation is not just sales execution. It starts with a revenue system,” remarked Infinity CEO Tom Leidigh. “Throughout Infinity’s 20-year history as an outsourced inside sales agency, the most common phrase coming out of a boardroom is: We need more sales. Usually executives define a target 100%, thinking it is the right goal. But why stop at 100%?”

Leidigh will be encouraging AA-ISP attendees to think bigger in his talk “Enough with the Incremental Changes: Revolutionize Sales with Innovative Thinking” on Wednesday, April 19 at 10:15 a.m.

To help clients achieve a New 100% sales target, Infinity developed the Buyerlytics® revenue system. Buyerlytics® helps clients quickly integrate the components that drive revenue, including strategy & design, data & analytics, human talent, and sales execution.

Since formally launching the Buyerlytics® methodology in 2016, Infinity’s clients had seen tremendous results. One Infinity sales teams broke a client’s global sales records; another team delivered 420% return on investment for another client. All clients have experienced 300% ROI and 100%+ revenue increases.

“This growth doesn’t only come with new clients and programs,” says Jay Davey, Infinity Chief Revenue Officer. “This growth is on top of already fine-performing sales programs that got a boost from the integrated strategy, human talent, and data and analytics that Buyerlytics® brings.”

The success of the Buyerlytics® methodology led to Infinity being named Sales Provider of the Year by the National Stevie® Awards in 2016. Infinity was also honored for Sales Manager of the Year and Telesales Team of the Year.

Leidigh and Davey will share examples of how the Buyerlytics® revenue system works during several sessions at the AA-ISP Summit. Those interested in meeting with Infinity sales leaders are encouraged to visit the Infinity exhibit at the Summit to make an appointment.

 

INFINITY’S PRESENTATION SCHEDULE

Wednesday, April 19th:

  • 10:15 AM Tom Leidigh, CEO: Enough with Incremental Changes: Revolutionize Sales with Innovative Thinking (Room: Sheraton Ballroom)
  • 1:00 PM Jay Davey, CRO: Build Your Own Call Coaching Scorecard (Room: Huron)

Thursday, April 20th:

  • 10:00 AM Jay Davey, CRO: Sales Enablement/Operations Roundtable (Room: Erie, Level 2)

 

ABOUT INFINITY

Infinity is an award-winning inside sales agency and consulting firm with 20+ years of experience helping B2B companies maximize sales and drive revenue. Infinity implements our proprietary Buyerlytics® revenue system to go beyond current sales targets and achieve a New 100% sales goal.

Infinity Wins Gold as National Sales Provider of the Year

Infinity won Gold Stevie® Awards in the Sales Provider of the Year and Sales Manager of the Year categories in the 11th annual Stevie Awards for Sales & Customer Service. Infinity’s high-potential sales team won Silver in the Sales Team of the Year category as well.

The recognition comes after a year-long transformation, during which Infinity Contact emerged as the rebranded Infinity (www.infinitydelivers.com), a sales agency focused on engaging business-to-business relationships and offering revenue share pricing for clients.

“The rebranding was more than a new logo,” says Infinity President and CEO Thomas R. Leidigh. “We’ve launched Buyerlytics®, a new revenue system that raises the bar on what sales teams can achieve.”

Buyerlytics® is Infinity’s proprietary revenue system that makes it possible to achieve higher sales quotas—defining a New 100% sales quota for clients.

Buyerlytics® revolutionizes sales programs by integrating all of the components that lead to superior sales: strategy and design, human talent, data and analytics, and sales execution. Infinity applies the Buyerlytics® methodology to improve sales for clients who outsource sales programs to Infinity or seek to improve existing, internal teams.

As a result of the Buyerlytics® revenue system, Infinity sales teams broke one client’s global sales records and delivered 420% return on investment for another client. All clients have experienced 300% ROI and 100%+ revenue increases.

“This growth doesn’t only come with new clients and programs,” says Jay Davey, Infinity Chief Revenue Officer. “This growth is on top of already fine-performing sales programs that got a boost from the integrated strategy, human talent, and data and analytics that Buyerlytics® brings.”

This level of success was fueled by revenue share pricing between the client, Infinity, and the sales team. Infinity developed new pay-for-performance compensation plans and implemented new, enhanced training and analytics. The result has been a decreased time to first sale by 80% and increased account executives’ average compensation by 50%.

“Implementing Buyerlytics® has been a win-win-win for our clients, our company, and our account executives,” says Leidigh. “It truly was a company-wide effort, and being recognized by the Stevie Awards at the company, manager, and team levels is testament to that.”

Infinity was founded in 1996 as Infinity Contact, a direct marketing company serving the automotive industry. In 2000, Infinity Contact expanded to include business-to-business telemarketing services that focused on selling products to small and medium sized businesses in the automotive, financial, digital, and software industries. In 2015, the organization underwent a rebranding, and emerged in 2016 as Infinity, a professional sales agency. Key to the rebranding were a rejuvenation of company culture and implementing the proprietary revenue system, Buyerlytics®. Today, Infinity has locations in Cedar Rapids, Iowa, and Farmington Hills, Michigan. Thomas R. Leidigh has owned and led the company throughout its history.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The awards were presented during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada.  More than 650 executives from around the world attended.

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016.  Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges.  Entries were considered in 61 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Consulting Practice of the Year; more than 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers.

More than 75 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month. Another 77 judges determined finalists.

“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards.  “The growth of the program illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”

Infinity CEO talks “Radical Sales Transformation” at Inside Sales Accelerate17

Tom Leidigh Shared Strategies to Revolutionize Sales for Growth and Success

On February 14, Infinity CEO Tom Leidigh told 200 attendees at Inside Sales Accelerate17: “Radical sales transformation is not just sales execution. It starts with a revenue system.”

Leidigh discussed Infinity’s evolution as a sales agency with a proprietary revenue system that reaches a New 100% sales quota.

“It was exciting to share Infinity’s expertise and share the stage with such high-caliber colleagues to discuss how Infinity revolutionizes inside sales,” says Leidigh.

Leidigh presented in the roundtable discussion “Radical Sales Transformation: Rebooting a Sales Function for Growth and Success.”  The roundtable included business leaders from Infor and iHeartMedia.

 

Pictured left to right: Katie Azuma of Infor (panelist), Tom Leidigh of Infinity (panelist), Jon Pedersen of iHeartMedia (panelist), David Boyce of InsideSales.com (moderator), Dean Robinson of InsideSales.com (Chief Customer Officer)