Meet Our Team

Meet the innovators at the helm of our success. Their diverse experience guides us in
delivering defining services to our clients, employees, and stakeholders alike.

Our Story

Infinity is an inside sales and customer service agency founded by INNOVATION and grown through PILOTS.
We support our clients through the entire customer lifecycle – from lead generation and acquisition,
through customer service and retention.

We take a highly-consultative approach with our clients to build, test and prove out successful inside sales
programs that go beyond the current revenue targets to achieve a New 100%.

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Our Mission

“Get Customers and Keep Customers”.

We partner with some of the world’s most admired
brands to help them “Get Customers and Keep
Customers”.

Founded company as a direct mail

marketing services agency.

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1996

Added teleservices capabilities.

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2001

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Partnered with first B2B

client, still a client today.

2004

Built a B2B-focused model for client

campaigns

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2009

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Launched operations in

Michigan

2012

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Trademarked

Buyerlytics®

2014

Opened state-of-the-art facility in

Bingham Farms, MI.

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2018

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Productized Buyerlytics®

+ Introduced the

Innovation Lab.

2019

Infinity’s Leadership

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Tom Leidigh

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Jay Davey

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Ty Rhamy

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Christine Haerich

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Joe Penkala

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Zach Calef

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Feral Dabre

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Ryan McDonald

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Josh Halverson

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Tiffany Moceri

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Greg Best

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Gabby Appelhans

Our Partners

Infinity’s strategic partner network combines the right experience, resources, and knowledge to deliver the most innovative solutions, and actionable insights. Together, we provide an endless range of solutions to help our clients achieve, and often exceed, their business goals.

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EC Xperience is a next generation digital solutions that provides complete contact center operations and infrastructure at Concepcion Baliuag, Bulacan Philippines, with capacity of 700+ seat and Antipolo City with 200 seats. Each location offers complete amenities and facilities for client and employees’ needs.

For more information about EC Xperience, please click here. here.

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